1. Scope
The Privacy Policy and Personal Data Protection aims to regulate the processing of personal data to be carried out by Unlimited Sports – Passion For Challenge, Lda within the scope of its web services, as there are activities associated with this purpose, such as registration for activities, summer camps, and payment processing.
2. Responsible for the processing
The entity responsible for processing personal data is Unlimited Sports – Passion For Challenge, Lda, a legal entity with registration number 510 155 430, headquartered at Rua Santos Bernardes 16 C, 2560-362 Torres Vedras. It is licensed by ITP with tourism animation license no. 489/2014 and holds the brand Parque Aventura Cova da Baleia, which determines the purposes and means of data processing.
3. What does the processing of Personal Data consist of?
The processing of personal data includes, in particular, the recording, collection, consultation, use, adaptation, alteration, storage, and destruction of data, among other operations. For this purpose, if the data subject needs to contact the data controller, they may send a written communication addressed to the controller at the following address: Rua Santos Bernardes, no. 16C, 2560-362 Torres Vedras.
4. Why this privacy policy
This Policy aims to inform Clients of the general rules regarding the processing of personal data, which are collected and handled in strict compliance with the applicable personal data protection legislation in force at any given time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”) and Law no. 58/2019 of 8 August 2019. The Cova da Baleia Adventure Park It adheres to best practices in the field of security and personal data protection, having implemented the necessary technical and organizational measures to comply with personal data protection legislation and ensure that the processing of personal data is lawful, fair, transparent, and limited to authorized purposes. Parque Aventura Cova da Baleia is committed to the protection and confidentiality of personal data, having adopted measures it deems appropriate to ensure the accuracy, integrity, and confidentiality of personal data, as well as to safeguard all other rights of data subjects.
The rules set out in this Personal Data Protection Policy complement the provisions regarding the protection and processing of personal data established in the contracts Clients enter into with Parque Aventura Cova da Baleia, as well as the rules outlined in the terms and conditions that govern the offering of various products and services, which are duly published on the respective website.
5. What are personal data
Personal data is any information, of any nature and regardless of its format, including sound and image, relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to a name, identification number, location data, electronic identifiers, or to one or more elements specific to their physical, physiological, genetic, mental, economic, cultural, or social identity. The following data is collected by Parque Aventura Cova da Baleia data provided directly by the data subject; data collected within the context of the relationship established with the data subject; personal data requested from the data subject and processed with their consent.
6. Data covered by this privacy policy
This privacy policy describes the privacy practices for the data we collect: through our website (registration forms or information requests), through the software applications made available by us for use on or through computers and mobile devices, through our social media pages that we control and from which you are accessing this privacy policy, through email messages we send with the link to this privacy policy, and through your communications with us online or in person when you visit our facilities.
7. How we collect your personal data
This privacy policy describes the privacy practices of Parque Aventura Cova da Baleia regarding personal data and other data we collect through:
• Online services: Collection of personal data or other data when there is interaction with our online services, carried out through actions such as browsing, signing up for activities or holiday camps, purchasing services through our website, postings on social media, or promotional offers.
• Visits to our facilities: Collection of personal data during the visit to our facilities.
• Customer Service: Collection of personal data during registration via phone, when communicating with us via email, fax or any other means of contact with customer service.
• Internet-connected devices: We also collect personal data from internet-connected devices available in our space.
8. How long do we keep your personal data?
The period of time during which personal data is stored and retained varies according to the purpose for which the information is processed. In fact, there are legal requirements that mandate the retention of data for a minimum period of time. Therefore, unless there is a specific legal requirement, data will be stored and retained only for the minimum period necessary to pursue the purposes that justified its collection or subsequent processing, as defined by law.
9. What are your rights as a holder
As data subjects, Clients are guaranteed, at any time, the right of access, rectification, updating, limitation, and deletion of their personal data (except for data that is indispensable for the provision of services by Cova da Baleia Adventure Park duly identified in the Form as mandatory or for compliance with legal obligations to which the data controller is subject), the right to oppose the use of the same for commercial purposes by Cova da Baleia Adventure Park and to withdraw consent, without compromising the lawfulness of the processing carried out under that consent, as well as the right to data portability.
10. Transmission
In addition to the obligations set out in the applicable data protection law or for the safeguarding and protection of its own interests, Parque Aventura Cova da Baleia will not share any personal data with third parties, except with companies within its group, provided that the security and integrity of the respective data are ensured.
11. Consent for the receipt of information
The data subject shall give their prior consent regarding the receipt of marketing communications for commercial purposes, and shall have the right to object at any time by sending a written communication addressed to Parque Aventura Cova da Baleia.
12. Access, Change and Update of Data
Without prejudice to the provisions of the data protection legislation, the data subject may do so, directly or by written request addressed to the respective Data Controller, through the following means and contacts:
• By email: [email protected]
• Written communication addressed to the data controller, for Parque Aventura Cova da Baleia: Rua Santos Bernardes, 16 C, 2560-362 Torres Vedras.
Data Retention Period
Parque Aventura Cova da Baleia will make reasonable efforts to ensure that it retains the data about the data subject only for as long as necessary for the purpose for which it was collected, or as required under any contract or applicable law, or until the data subject requests its deletion.
14.Applicability
The privacy and personal data protection policies of Parque Aventura Cova da Baleia apply to the processing of personal data carried out within the scope of its commercial activities and service provision, in accordance with the principles of lawfulness, fairness, and transparency.
15. What measures does Lagoa do Falcão Water Park take to ensure the security of your personal data?
O Parque Aventura Cova da Baleia assume o compromisso de garantir a proteção da segurança dos dados pessoais que lhe são disponibilizados, tendo aprovado e implementado rigorosas regras nesta matéria. O cumprimento destas regras constitui uma obrigação de todos aqueles que legalmente aos mesmos acedem.
Given the concern and commitment that Parque Aventura Cova da Baleia demonstrates in protecting personal data, various technical and organizational security measures have been adopted to safeguard the personal data provided against dissemination, loss, misuse, alteration, processing, or unauthorized access, as well as against any other form of unlawful processing.
Additionally, third-party entities that, within the scope of service provision, process the Client’s personal data on behalf of and for Parque Aventura Cova da Baleia, are contractually obligated in writing to implement appropriate technical and security measures that at all times comply with the requirements set forth in applicable legislation and ensure the protection of the data subject’s rights (namely, the privacy and personal data protection of the Clients).
16. Cookies
Parque Aventura Cova da Baleia uses cookies. The web pages of the site [email protected] use cookies. Cookies are text files that are stored on a computer system through a web browser. Many websites and web servers use cookies. Many cookies contain a cookie ID, which consists of a unique identifier for the cookie. It is a set of characters that web pages and servers can assign to the specific web browser in which the cookie is stored. This allows the websites and web servers visited to distinguish the individual browser of the data subject from other web browsers that contain other cookies. A specific web browser can be recognized and identified using the unique cookie ID. Through the use of cookies, Parque Aventura Cova da Baleia can provide users of that website with easier-to-use services that would not be possible without the configuration of cookies. Through a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as mentioned before, to recognize users of our website. The purpose of this recognition is to make it easier for users to navigate our website. For example, a website user who uses cookies does not need to enter login data every time the website is accessed, because this is assumed by the website, and the cookie is stored on the user’s computer system. The data subject can, at any time, prevent the setting of cookies on our website by means of a corresponding setting in the web browser used and thus permanently deny the setting of cookies. Furthermore, cookies already set can be deleted at any time via a web browser or other software programs. This is possible in all popular web browsers. If the data subject disables the setting of cookies in the web browser used, not all functions of our website may be fully usable.
17. Authority and Control
The supervisory authority is the National Data Protection Commission (CNPD), located at Av. D. Carlos I, 134 – 1st Floor, 1200-651 Lisbon, email: [email protected], phone: +351 213 928 400.
18. Communications
Any communication regarding the processing of personal data should be addressed to Parque Aventura Cova da Baleia via the email: [email protected].